Redburry Group LTD

Privacy Policy

Last updated: 01/12/2025

We respect your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website or use our property management services in London and Kent.

1. What We Collect

Contact details you provide (name, email, phone, nin, dob).
Property details, documents, and tenant information shared during enquiries or onboarding.
Website data such as IP address, device info, and browsing behaviour.
Information from councils, charities, contractors, and verification services when required.

2. How We Use Your Data

To manage your property, handle lettings, leases, inspections, and maintenance.
To communicate with you and provide updates or notices.
To verify identities and comply with legal obligations.
To improve our website and internal processes.

We only process data where we have a legal basis (contract, legitimate interest, consent, or legal requirement).

3. Who We Share It With

Councils, charities, and professional partners involved in placements or management.
Trusted contractors handling repairs, cleaning, or compliance work.
Legal bodies, insurers, and IT service providers as needed.
We never sell your data.

4. How We Protect Your Data

Your information is stored on secure, encrypted systems with access restricted to authorised team members. Data is retained only for as long as necessary for operational or legal purposes.

5. Your Rights

You can request access, correction, deletion, or restriction of your data at any time.
To exercise your rights, contact us at: admin@redburrygroup.co.uk.